Manuscript Title:

THE IMPACT OF DIGITAL TRANSFORMATION ON LOGISTICS PERFORMANCE: THE MEDIATING ROLE OF INTERNET OF THINGS

Author:

NAWWAF HAMID SALMAN ALFAWAERH, MAHMOUD ALLAHHAM, MOHAMED BALLA MOHAMED ELFAKI, WASEF ALMAJAILI

DOI Number:

DOI:10.5281/zenodo.19816715

Published : 2026-04-23

About the author(s)

1. NAWWAF HAMID SALMAN ALFAWAERH - Applied College, Imam Mohammad Ibn Saud Islamic University (IMSIU), KSA.
2. MAHMOUD ALLAHHAM - Faculty of Business, Amman Arab University, Amman, Jordan.
3. MOHAMED BALLA MOHAMED ELFAKI - Applied College, Imam Mohammad Ibn Saud Islamic University (IMSIU), KSA.
4. WASEF ALMAJAILI - Amman Arab University, Amman, Jordan.

Full Text : PDF

Abstract

This study investigates the impact of digital transformation on logistics performance, with Internet of things acting as a mediating factor. It examines how innovations such as blockchain, IoT, and cloud computing affect supply chain performance and how Internet of things supports automation, predictive analysis, and data-driven decision-making. We use a mixed-methods approach combining surveys and expert interviews to assess these relationships among professionals in Jordan’s industrial sector. The findings indicate that the Internet enhances adaptability, flexibility, and operational efficiency within digital supply chain systems, offering practical insights for improving performance through innovation.


Keywords

Efficiency; Adaptability; Flexibility; Logistics Performance; Internet of Things.